Meter not topping up ?

Please view the following instructions:

If your electric/gas has gone off please activate emergency credit of £ 5.00 by pressing and holding both the green and blue buttons together for 5 seconds.

If you still have electric/gas please try :  Resetting the Modem

If that doesn’t work then  please try the following : Checking Signal Strength

If all else fails please contact our offices on 01524 555 929 or out of office hours 079 039 37566